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About Software House International

Hardware
|  Hardware Resources  |  Hardware Services  |

Several of our Hardware Partners provide valuable pre-sales and post-sales tools. The links below will take you directly to the online support tools that are available.  Your SHI Account Team is also ready to assist you with pre-sales information, call 888-764-8888

Partners Hardware Products Online Support Tools

3comlogo.gif (722 bytes) Modems
Notebook PC Cards
Network Interface Cards
Switches & Routers
Palm Computing
3Com Service & Support
A directory of on-line support tools and service information for 3Com products; includes downloads, troubleshooting, documentation.

3comlogo.gif (722 bytes) Desktops & Notebooks
Servers
Monitors
Hubs & Switches
Acer Support
A directory of support for all of Acer's hardware products, plus available downloads and warranty information.

APC.gif (1057 bytes) UPS
Surge Protection
Power Conditioning
Switches & Receptacles
UPS Selector
Find the proper UPS for your PC, workstation, or network. 


UPS Selector Express
Find the correct UPS for a total load by plugging in total Watts or VA

apple_reseller.gif

Desktops & Notebooks
Workstations
Servers, Thin Clients
Monitors
AppleCare
Index of online support for Apple products. 


Apple Software Library
Downloads, updates, utilities to keep your Apple products running smoothly.

canon.gif (2525 bytes) Printers & Copiers
Scanners
Digital Imaging Products
Facsimile Machines
Presentation Products
Canon Customer Care
Technical support for Canon products purchased in or out of the US.   Access to product manuals, online inquiries, how to recycle toner cartridges, etc.

cisco.gif (1231 bytes) Switches & Routers
Hubs
IP Telephony
Cisco Technical Assistance Center
Directory of online technical support organized by product, access to online tools and support documents. 

compaq.gif (2608 bytes) Desktops & Notebooks
Workstations
Servers
Storage Products
Handhelds
Monitors & Printers
Modems & NICs
Compaq Customer Support
A full directory of support resources for Compaq products, downloadable drivers and utilities, guides and whitepapers. Also accessible from this URL is a service locator and warranty information.   


Ask Jeeves
Instant online technical support for Compaq desktops, notebooks, and workstations.

epson_logo.gif (984 bytes) Printers
Cameras & Scanners
Projectors
Networking Products
Epson Support
Provides access to a File Library, Documentation, and Troubleshooting Guide for each Epson product.

exalog.jpg (9440 bytes) Tape Drives
Tape Libraries
Supplies
Support
Software compatability matrix and other online support

fujitsu.gif (1163 bytes) Desktops & Notebooks
Servers
Storage Products
Scanners
Printers
Support
Directory of support options for all Fujitsu products


Technical Support
Online Support for scanners, hard drives, printers, tape drives, & magneto-optical drives

hp.gif (1407 bytes) Desktops & Notebooks
Digital Imaging Products
Servers & Workstations
Storage Products
Switches & Hubs
Printers
HP Customer Care
Downloads, drivers, frequently asked questions, and user forums for HP products


Service Locator
HP US Certified Service Centers


IT Resource Center
Support, training & education, planning & implementation, and IT Forums

ibm_logo_m.gif (612 bytes) Desktops & Notebooks
Servers & Workstations
Networking Products
Monitors, Printers
Storage Products
IBM On-line Technical Support
Directory of support options for all IBM products.


Drive Advisor
assess your hard disk drive storage requirements

Presentation Products
Projectors
Presentation Accessories
Service & Support
Access to Infocus Troubleshooting, User Guides, Technical Library, and Service Locator

intel.gif (873 bytes) Processors
Motherboards
Controllers & Chipsets
Memory & Graphics
Networking Products
Modems & Fax Boards
Intel Support
Directory of support for all Intel products plus access to the Troubleshooting Assistant and Software & Driver Downloads.

iomega.gif (1034 bytes) Storage Products
Storage for Handhelds
Optical CD-Rewritables
Multimedia Producer
Iomega Support & Find It
Directory of int'l support pages for Iomega products, plus Find It, instant online technical support


Guide to Personal Storage
Find out which Iomega product best fits your needs

kingston.gif (1943 bytes) Memory
Storage Products
Digital Media
Kingston Support
Choose from a full menu of drivers/support files/installation guides - OR- Submit an issue to Kingston Technical Support
 
Memory Configurator

lexmark.gif (2982 bytes) Printers
Print Servers
Host Connectivity
Digital Office Products
Services & Support
Directory of diagnostic and technical support, Lexmark on-line Knowledgebase, and consulting/training services. 

nec_logo.gif (2781 bytes) Desktops & Notebooks
Servers & Storage
Handhelds
Communications Products
Presentation Products
Monitors & Accessories
Memory
NEC Product Support
Complete directory of support for all NEC products


motion computing Hardware Products:
Tablet PCs
Tablet PC Accessories
Mobile Computing Software
On-Line Support Tools
A directory of on-line support tools and service information for Motion Computing products; includes downloads, troubleshooting, documentation.

okidata.gif (3031 bytes) Printers & Accessories
Multifunction Products
Facsimile Machines
Okidata Support
Access to manuals, product registration, service locations, and warranty summaries

panasonic.gif (5036 bytes) Notebook  Computers
Monitors
Printers & Copiers
Storage
Facsimile Machines
Scanners
Electronic White Boards
Customer Assistance
Directory of support for all Panasonic products

proxima.gif (2177 bytes) Projectors Projection Calculator
Find the right projector, see the projection image size (with screen size & distance)

quantum.gif (673 bytes) Hard Drives
Tape Drives
Customer Support
Download QDPS, get help setting up your hard drive, look up warranty status

Memory
Monitors
Networking Products
Business Phone Systems
Fiber Optic Products
Plasma TV
Link to Support:

  In order to provide our customers with the highest levels of Customer Support, you will find FAQ's, File Downloads and Warranty Information for all Samsung Products.

Seagate.gif (678 bytes) Storage Product:
Disc & Tape Drives
Support
Directory of support for all Seagate products: Configuration Encyclopedias, Diagnostic Checklists, FAQs


Seagate Problem Solver
24hr. Online Support


Sigma.gif (678 bytes)
Memory
Disk Drives
Zip Drives
Docking Stations
Sigma Data Support - Sigma Data offers driver downloads and technical bulletins online.
For additional support, call 800-446-4525 or email techsupport@sigmadata.com

sony.gif (5111 bytes) Desktops & Notebooks
Monitors
Storage Products
Multimedia Products
Sony Computing Support
Directory of support for VAIO computers, monitors, digital imaging, storage, and multimedia peripherals

Sun X86 servers
SPARC/Solaris servers
Workstations
Sun iForce Partner Page
Hot Promotions from Sun Microsystems and SHI

toshiba.gif (2166 bytes) Desktops  & Notebooks
Networking  Products
Servers & Drives
Copiers & Printers
Presentation Products
Ask Iris
Instant online technical support
, Support bulletins and downloads for portables, desktops, and servers.

tripplite.gif (934 bytes) UPS  Systems
Power Supplies
Power  Conditioning
Surge Suppressors
Rack Enclosures
UPS Sizing Guide
Downloadable tool locates a Tripp Lite UPS System w/ the VA load rating and protection features to support your specific application


Power Problem FAQs
Find answers to technical questions on black outs, brown outs, surges, and line noise.

viewsonicbirds.gif (6348 bytes)
viewsonic.gif (10895 bytes)

Monitors
Projectors
Customer Support
List of problems and possible answers if you are experiencing problems with your monitor, Customer Support E-mail Form - send in your customer support/technical support issues

vikinglogo.gif (8737 bytes) Memory
Flash Memory
Modems
Viking Online Configurator
Find the right Viking memory or modem for your system with a search or by browsing Viking's database.


Viking Home Page

VisionTekLogo.gif (839 bytes) Memory
CPU Upgrades
Graphics Accelorators
Support
General technical assistance.

wdlogoc.gif (11308 bytes) Computer Hard Drives
A/V Hard Drives
Service & Support
Directory of online support and services including Installation and Troubleshooting, Technology Library, Obtaining Warranty Service, Device Specifications, and Online Support Messageboards.

wdlogoc.gif (11308 bytes) Conf. Room Networking
Port Expansion
Access Cards
Info. Accessories
Xircom's
menu of online support options
inludes a searchable knowledge base, troubleshooting guide, downloads, and more.

Xerox  
Printers and Accessories, Multifunction Products
 
Xerox's
InfoSmart
Support Knowledge Base

        


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